Refund Policy

At 2BGOD, we stand behind the quality of our gear. If you’re not feelin’ your order for any reason, we’ve got your back — read on for how we handle refunds, returns, and exchanges.

🔁 Returns & Exchanges

We accept returns within 14 days of delivery if:

• The item is unworn, unwashed, and in original condition
• Tags are still attached
• You have proof of purchase

We do not accept returns on:

• Sale/clearance items
• Underwear or accessories (for hygiene reasons)
• Items showing signs of wear or damage

Note: Return shipping costs are the responsibility of the customer unless the item is faulty.

💸 Refunds

Once we receive and inspect your returned item, you’ll get an email confirming your refund status. If approved:

• Refunds are issued to your original payment method
• Please allow 5–10 business days for the funds to hit your account

⚠️ Faulty or Wrong Items?

If you received the wrong product, or there’s a quality issue:

1. Snap a few clear photos of the issue
2. Email us within 5 days of receiving your order at support@2bgod.com
3. We’ll sort it out fast — either with a replacement, store credit, or full refund

🚫 No Refunds on:

• Change of mind purchases (unless item is returned in perfect condition)
• Late delivery caused by postal/courier delays
• Unauthorized returns or items sent back without contacting us first

📬 How to Start a Return

1. Email us at support@2bgod.com with your order number and reason for return
2. We’ll send you the return instructions
3. Ship the item back to our Adelaide HQ
4. Wait for the confirmation & refund process

Questions?

We’re here to help. Hit us up at support@2bgod.com and we’ll get back to you within 24–48 hours.

🖤 Thanks for being part of the 2BGOD fam. We appreciate your trust in us and your love for bold, no-limit streetwear.